One of the key objectives for National Trading Standards has been to develop intelligence led working and to support local authority trading standards services in using intelligence to help support local work and priorities. A key part of this has been to develop a framework to help trading standards adopt a problem-solving approach to consumer and business protection work, and establish an intelligence network.
There is a National Trading Standards Intelligence Team which is hosted by Suffolk County Council. The team provides technical expertise to help identify and analyse national trends and emerging threats, informing tasking and prioritisation processes. National Trading Standards has also provided funding to support a network of regional intelligence analysts and local authorities have been encouraged to have local intelligence liaison officers.
These officers help record, develop and analyse intelligence, monitor trends, and identify key problems and threats. This enables targeted enforcement to be taken nationally, regionally and locally to effectively deal with criminals. Tackling national, regional and local priorities such as doorstep crime, mass marketing scams, e-crime, product safety, intellectual property and other trading standards issues that go beyond local authority boundaries.
The National Trading Standards Work Areas
National Trading Standards has teams overseeing a range of issues, from illegal money lending to copycat websites and doorstep crime.
National Trading Standards prevents £127 million in consumer losses
3rd November 2017
Company director receives suspended prison sentence in unfair home improvement sales case
3rd November 2017
Scams Awareness Month 2017
Citizens Advice and partners across the consumer protection landscape are leading activities throughout the month of July for Scams Awareness Month.
Consumer Harm Report 2015-16
National Trading Standards’ annual Consumer Harm Report highlights key data and emerging threats to consumers
Friends Against Scams
We are encouraging people to Take a Stand Against Scams