One of the key objectives for National Trading Standards has been to develop intelligence led working and to support local authority trading standards services in using intelligence to help support local work and priorities. A key part of this has been to develop a framework to help trading standards adopt a problem-solving approach to consumer and business protection work, and establish an intelligence network.
There is a National Trading Standards Intelligence Team which is hosted by Suffolk County Council. The team provides technical expertise to help identify and analyse national trends and emerging threats, informing tasking and prioritisation processes. National Trading Standards has also provided funding to support a network of regional intelligence analysts and local authorities have been encouraged to have local intelligence liaison officers.
These officers help record, develop and analyse intelligence, monitor trends, and identify key problems and threats. This enables targeted enforcement to be taken nationally, regionally and locally to effectively deal with criminals. Tackling national, regional and local priorities such as doorstep crime, mass marketing scams, e-crime, product safety, intellectual property and other trading standards issues that go beyond local authority boundaries.
The National Trading Standards Work Areas
National Trading Standards has teams overseeing a range of issues, from illegal money lending to copycat websites and doorstep crime.
National Trading Standards issues bogus helpline scam warning
22nd February 2017
Leicester sales person has received a 22-month suspended sentence for pressurising and misleading advertising cold calls
9th February 2017
National Consumer Week 2-6 Nov 2015
Know your rights - the week long campaign run by Citizens Advice and Trading Standards
2014-15 Consumer Harm Report
The inaugural National Trading Standards ‘Consumer Harm Report’ reveals annual data and predicts biggest threats for 2016 including energy, lottery and telephone preference scams.
Good Neighbours Stop Rogue Traders
National Consumer Week 2014 focused on doorstep crime, which saw the launch of the ‘Good Neighbours Stop Rogue Traders’ campaign.