One of the key objectives for National Trading Standards has been to develop intelligence led working and to support local authority trading standards services in using intelligence to help support local work and priorities. A key part of this has been to develop a framework to help trading standards adopt a problem-solving approach to consumer and business protection work, and establish an intelligence network.
There is a National Trading Standards Intelligence Team which is hosted by Suffolk County Council. The team provides technical expertise to help identify and analyse national trends and emerging threats, informing tasking and prioritisation processes. National Trading Standards has also provided funding to support a network of regional intelligence analysts and local authorities have been encouraged to have local intelligence liaison officers.
These officers help record, develop and analyse intelligence, monitor trends, and identify key problems and threats. This enables targeted enforcement to be taken nationally, regionally and locally to effectively deal with criminals. Tackling national, regional and local priorities such as doorstep crime, mass marketing scams, e-crime, product safety, intellectual property and other trading standards issues that go beyond local authority boundaries.
The National Trading Standards Work Areas
National Trading Standards has teams overseeing a range of issues, from copycat websites to doorstep crime.
Passport service website operator sentenced
2nd August 2018
Successful project blocks over 100,000 nuisance calls
6th July 2018
Friends Against Scams
Friends Against Scams is a National Trading Standards (NTS) Scams Team initiative, which aims to protect and prevent people from becoming victims of scams by empowering communities to Take a Stand Against Scams.
Scams Awareness Month 2018
Scams Awareness Month is a yearly campaign which aims to create a network of confident, alert consumers who ‘don’t miss a trick’ when it comes to scams. Scams Awareness Month 2018 will take place in June.
Consumer Harm Report 2017
National Trading Standards (NTS) prevented nearly £127 million in losses to consumers and businesses over the last year, new figures from the third annual Consumer Harm Report reveal. This represents an increase of more than a third on last year and takes the total losses prevented by NTS over the last three years to nearly half a billion pounds (over £471 million).