English / Cymraeg
Contact National Trading Standards
For Consumer Advice
If you have a complaint about goods or services, please contact Citizens Advice for information and advice:
You can call the Citizens Advice consumer helpline on 03454 04 05 06 and may speak to a Welsh-speaking adviser on 03454 04 05 05.
|Please note: National Trading Standards cannot help members of the public with specific complaints or advice about goods or services.|
To find your local trading standards office
If you would like to contact your local authority trading standards service, please enter your postcode on the Trading Standards Institute web site to find a Trading Standards office near you.
Advice for businesses
If you are a business that sells goods and/or supplies services to consumers, please visit the Chartered Trading Standards Institute Business Companion site.
For Media Enquiries
Please contact the National Trading Standards Communications Team on 020 7025 7570 or email email@example.com
For Trading Standards Enquiries
If you are a trading standards practitioner, please visit the ACTSO website for further information.
For more information about trading standards services in Scotland, please visit the Trading Standards Scotland web site www.tsscot.co.uk or the Society of Chief Officers of Trading Standards in Scotland website www.tradingstandards.scot.
For Any Other Enquiries
Please email firstname.lastname@example.org or call 0345 608 9515. Alternatively, you can write to National Trading Standards,1 Sylvan Court, Sylvan Way, Southfields Business Park, Basildon, Essex SS15 6TH
The National Trading Standards Work Areas
National Trading Standards has teams overseeing a range of issues, from illegal money lending to copycat websites and doorstep crime.
Duo convicted of major vacuum servicing fraud
14th July 2017
Make sure advertising claims are accurate, estate agencies are reminded
7th July 2017
Consumer Harm Report 2015-16
National Trading Standards’ annual Consumer Harm Report highlights key data and emerging threats to consumers
Friends Against Scams
We are encouraging people to Take a Stand Against Scams
Scams Awareness Month 2016
National Trading Standards takes part in the annual Scams Awareness Month