Estate Agency Team
Work Areas

Estate Agency Team

The National Trading Standards Estate Agency Team protects consumers and businesses by enforcing the Estate Agents Act (1979). The team leads investigations, provides advice and guidance and builds expertise in the application and interpretation of estate agency legislation with a view to sharing this with colleagues across the enforcement community.

The National Trading Standards Estate Agency Team is responsible for:

  • issuing individual banning or warning orders under the Estate Agents Act
  • maintaining a public register of such banning or warning orders
  • approving and monitoring consumer redress schemes
  • providing specific advice and guidance to businesses and consumers about their rights and obligations under the Act

More information on the National Trading Standards Estate Agency Team, including advice for estate agents and consumers, is available here.

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