The National Trading Standards eCrime Team monitors and investigates a number of online consumer and business frauds including website dating scams, misleading websites, subscription traps and online shopping frauds.
The team provides national support to all local authority areas in England and Wales to help tackle the increasing threats to businesses and consumers from internet scams and rip-offs. The team provides advice and forensic support and undertakes intelligence-led investigations.
Visit the National Trading Standard eCrime Team website for further information.
In 2014 our eCrime Team launched advice for consumers around ‘copycat’ websites following a number of investigations that were led by the team. The campaign urged consumers to:
- Use GOV.UK to find government services – it is the easiest and most secure place to find government services and information online.
- Instead of searching for the services you need via a search engine, go to GOV.UK and use the search function there. Then you’ll know you’re on the official site.
- If you do use a search engine, look out for the differences between natural search results and paid-for search results.
- Report a misleading or copycat website, you can call the Citizens Advice consumer service on 03454 04 05 06.
See our press release on how to wise up to the web and avoid being conned by copycat web sites.
Watch our video here:
eCrime Team Press Releases
National Trading Standards statement - secondary ticketing
13th December 2017
Blue Badge Online Scammer Fined
29th March 2017
National Trading Standards issues bogus helpline scam warning
22nd February 2017
Products Worth Millions Seized In Counterfeiting Crackdown
23rd December 2016
Operation Tackling Counterfeiting on Social Media Expands
5th July 2016
The National Trading Standards Work Areas
National Trading Standards has teams overseeing a range of issues, from copycat websites to doorstep crime.
Friends Against Scams
Friends Against Scams is a National Trading Standards (NTS) Scams Team initiative, which aims to protect and prevent people from becoming victims of scams by empowering communities to "Take a Stand Against Scams".
Scams Awareness Month 2018
Scams Awareness Month is a yearly campaign which aims to create a network of confident, alert consumers who ‘don’t miss a trick’ when it comes to scams. Scams Awareness Month 2018 will take place in June.
Consumer Harm Report 2017
National Trading Standards (NTS) prevented nearly £127 million in losses to consumers and businesses over the last year, new figures from the third annual Consumer Harm Report reveal. This represents an increase of more than a third on last year and takes the total losses prevented by NTS over the last three years to nearly half a billion pounds (over £471 million).