The National Trading Standards eCrime Team monitors and investigates a number of online consumer and business frauds including website dating scams, misleading websites, subscription traps and online shopping frauds.
The team provides national support to all local authority areas in England and Wales to help tackle the increasing threats to businesses and consumers from internet scams and rip-offs. The team provides advice and forensic support and undertakes intelligence-led investigations.
Visit the National Trading Standard eCrime Team website for further information.
In 2014 our eCrime Team launched advice for consumers around ‘copycat’ websites following a number of investigations that were led by the team. The campaign urged consumers to:
- Use GOV.UK to find government services – it is the easiest and most secure place to find government services and information online.
- Instead of searching for the services you need via a search engine, go to GOV.UK and use the search function there. Then you’ll know you’re on the official site.
- If you do use a search engine, look out for the differences between natural search results and paid-for search results.
- Report a misleading or copycat website, you can call the Citizens Advice consumer service on 03454 04 05 06.
See our press release on how to wise up to the web and avoid being conned by copycat web sites.
Watch our video here:
eCrime Team Press Releases
National Trading Standards issues bogus helpline scam warning
22nd February 2017
Products Worth Millions Seized In Counterfeiting Crackdown
23rd December 2016
Operation Tackling Counterfeiting on Social Media Expands
5th July 2016
Buying tickets online - checklist
21st May 2016
Scam Email Warning
27th January 2016
The National Trading Standards Work Areas
National Trading Standards has teams overseeing a range of issues, from illegal money lending to copycat websites and doorstep crime.
National Consumer Week 2-6 Nov 2015
Know your rights - the week long campaign run by Citizens Advice and Trading Standards
2014-15 Consumer Harm Report
The inaugural National Trading Standards ‘Consumer Harm Report’ reveals annual data and predicts biggest threats for 2016 including energy, lottery and telephone preference scams.
Good Neighbours Stop Rogue Traders
National Consumer Week 2014 focused on doorstep crime, which saw the launch of the ‘Good Neighbours Stop Rogue Traders’ campaign.