Latest Campaigns

National Consumer Week 2-6 Nov 2015

Know your rights - the week long campaign run by Citizens Advice and Trading Standards

The week long campaign is run by Citizens Advice and Trading Standards and aims to help consumers learn more about their new rights under the Consumer Rights Act 2015.

The Act came in to force on the 1st October and sees the biggest changes for some time in consumer law. It reduces eight pieces of legislation into one, making consumer rights clearer and easier to understand. It also gives better protection when buying digital products and shopping online.

If you want to know more about your new consumer rights under the Act, you can find out by:

Protecting Consumers & Safeguarding Businesses

The National Trading Standards Work Areas

National Trading Standards has teams overseeing a range of issues, from copycat websites to doorstep crime.

Work Areas

Latest Headlines

NTSEAT launches agent survey into use of referral fees

19th June 2018

Man who claimed to 'cure cancer' with blood test and food fined and handed Criminal Behaviour Order

20th April 2018