Campaigns
Latest Campaigns

National Consumer Week 2-6 Nov 2015

Know your rights - the week long campaign run by Citizens Advice and Trading Standards

The week long campaign is run by Citizens Advice and Trading Standards and aims to help consumers learn more about their new rights under the Consumer Rights Act 2015.

The Act came in to force on the 1st October and sees the biggest changes for some time in consumer law. It reduces eight pieces of legislation into one, making consumer rights clearer and easier to understand. It also gives better protection when buying digital products and shopping online.

If you want to know more about your new consumer rights under the Act, you can find out by:

Protecting Consumers & Safeguarding Businesses

The National Trading Standards Work Areas

National Trading Standards has teams overseeing a range of issues, from illegal money lending to copycat websites and doorstep crime.

Work Areas

Latest Headlines

National Trading Standards prevents £127 million in consumer losses

3rd November 2017

Company director receives suspended prison sentence in unfair home improvement sales case

3rd November 2017